Pricing
Simple plans, built around your call volume.
Compare what's included at each tier below. Prices shown are illustrative starting points — we'll confirm the exact number for your business on a short call.
- No Long-Term Contract
- INR Billing
- Data Hosted in India
Choose your plan
Growth
₹9,999 /mo
For growing businesses that need staff-level calendar management and human handoff.
Select PlanBusiness
₹29,999 /mo
For multi-location operations that need task escalation, analytics, and priority support.
Select PlanEnterprise
Custom
For chains and high-volume operations with custom AI personas and negotiated volume pricing.
Select PlanCompare plans in detail
Every feature, side by side.
| Feature | Essentials | Growth | Business | Enterprise |
|---|---|---|---|---|
| Call Handling | ||||
| 24/7 inbound call answering | Included | Included | Included | Included |
| Included call minutes / month | 200 | 1,000 | 3,500 | Volume-based |
| Overage rate | ₹7/min | ₹6/min | ₹5/min | Volume-based |
| Hindi, English & Hinglish (mid-sentence code-switching) | Included | Included | Included | Included |
| Appointment booking into your dashboard | Included | Included | Included | Included |
| Two-way Google Calendar sync (Coming soon) | Not included | Available on demand | Available on demand | Available on demand |
| Free SMS booking confirmation | Not included | Included | Included | Included |
| WhatsApp call summaries (Coming soon) | Not included | Available on demand | Available on demand | Available on demand |
| Rescheduling & cancellations | Included | Included | Included | Included |
| Human transfer to your team when requested | Included | Included | Included | Included |
| Task creation for calls needing follow-up | Included | Included | Included | Included |
| Auto-routes callers to the right staff/service | Not included | Included | Included | Included |
| Simultaneous call handling (no queueing) | Included | Included | Included | Included |
| Dashboard & Team | ||||
| Call history & outcome tracking | Included | Included | Included | Included |
| Role-based access (owner / staff) | Included | Included | Included | Included |
| Dashboard seats included | 1 | 2 | 5 | Unlimited |
| Business phone numbers included | 1 | 1 | 2 | Unlimited |
| Additional phone number | ₹1,000/mo | ₹750/mo | ₹675/mo | — |
| Multi-business / multi-location switching | Included | Included | Included | Included |
| Aggregate multi-location reporting | Not included | Available on demand | Available on demand | Available on demand |
| Custom name for your AI receptionist | Included | Included | Included | Included |
| Custom AI voice selection | Not included | Available on demand | Available on demand | Available on demand |
| CSV export | Not included | Available on demand | Available on demand | Available on demand |
| Customer-facing API / webhooks | Not included | Available on demand | Available on demand | Available on demand |
| CRM integrations (Zoho, HubSpot, Freshworks) | Not included | Available on demand | Available on demand | Available on demand |
| Org-wide SSO (Google Workspace / Microsoft 365) | Not included | Available on demand | Available on demand | Available on demand |
| Support & Setup | ||||
| Contract lock-in | None | None | None | None |
| Data hosted in India | Included | Included | Included | Included |
| Setup / onboarding assistance | Included | Included | Included | Included |
| Support channel | Email · 24h response | Priority WhatsApp · 2h response | Dedicated account manager | Named SRE on-call 24×7 |
| Custom data processing agreement | Not included | Not included | Included | Included |
On Demand — tell us you need it and we'll scope it for your plan.
Add-ons
Need more than your plan includes? Add exactly what you need.
Chat booking widget (website)
On demand — the same booking flow via a website chat widget instead of voice. ₹999/month (Growth), ₹899/month (Business).
Extra call minutes
Billed at your plan's own overage rate — ₹7/min (Essentials), ₹6/min (Growth), ₹5/min (Business).
Additional business phone number
₹1,000/month (Essentials), ₹750/month (Growth), ₹675/month (Business) per extra number.
Still deciding if this is worth it?
See what missed calls are actually costing your business, then compare it to the plans above.
Estimated revenue lost every month
₹22,500
Assumes 30% of missed calls would have converted to a booking.
Frequently Asked Questions
Are these final prices?
The numbers above are illustrative starting points, not final quotes — actual pricing depends on your call volume and setup. We'll confirm the exact number on a short call before you commit to anything.
What if I go over my included call minutes or phone numbers?
You're not cut off — extra minutes and additional phone numbers are billed as simple add-ons rather than forcing an upgrade to the next tier.
What counts as a call minute?
The actual time the AI is on the line with a caller, rounded up to the nearest minute. Ringing, hold time, and unconnected calls don't count.
Do you bill in USD?
No — all plans are billed in INR.
Is there a setup fee?
No — there's no setup fee on any plan.
Can I change plans mid-month?
Yes — upgrade or downgrade anytime, and we'll prorate the difference for the rest of your billing cycle.
What's the refund policy?
You can cancel anytime, but we don't refund the unused portion of a billing period you've already paid for.
Can I keep my existing phone number?
Not yet — every plan comes with a new CallMonk-provisioned number. Porting an existing number isn't supported today.